Privacy Policy

Effective Date: Thursday 30th January 2025

1. Introduction Welcome to IMPACT Early Years (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.impactearlyyears.com) and use our platform (IMPACT Early Years).

By using our website or platform, you agree to the terms of this Privacy Policy.

2. Data Collection and Use

A. Data Collected on the Website (www.impactearlyyears.com)

When you visit our website, we may collect the following types of data:

  • Personal Information: When you book a discovery call, we may collect your name, email address, and the name and address of your early years setting.
  • Cookies and Tracking Technologies: We use cookies, analytics tools, and similar tracking technologies to improve website functionality and user experience.
  • IP Address and Device Information: When you browse our site, we collect your IP address, browser type, and device information to analyze website traffic and ensure security.

How We Use Website Data:

  • To schedule and manage discovery calls.
  • To respond to inquiries and provide customer support.
  • To send newsletters and marketing updates (if you opt in).
  • To improve website functionality and analyze visitor trends.
  • To comply with legal obligations.

B. Data Collected for the Platform (IMPACT Early Years)

The IMPACT Early Years platform is used to help early years settings manage staff, track staff training, and meet compliance obligations. We may collect and process the following data:

  • User Account Information: When you register for an account, we may collect your name, email address, and login details.
  • Early Years Setting Information: We collect the name and address of the early years setting to help with account setup and compliance tracking.
  • Staff Management Data: Users may input staff names, roles, training records, and compliance details.
  • Billing and Payment Data: If you purchase access to the platform through a third party, payment details are processed by that provider. We do not store payment information but may receive confirmation of your purchase.
  • Usage Data: When you use the platform, we may collect analytics on usage patterns, preferences, and interactions to improve service delivery.
  • Customer Support Data: If you contact us for support, we may collect information related to your request.

How We Use Platform Data:

  • To provide and manage user accounts.
  • To facilitate staff management, training tracking, and compliance monitoring.
  • To analyze platform performance and improve services.
  • To provide customer support and resolve technical issues.
  • To ensure compliance with our terms of service.

3. Data Sharing and Third Parties We do not sell your personal data. However, we may share your information with:

  • Service Providers: We use third-party tools for website analytics, email marketing, and customer support.
  • Platform Providers: If you purchase the platform from a third-party vendor, their privacy policy applies to payment processing and account management.
  • Legal Compliance: We may disclose data if required by law or to protect our legal rights.

4. Data Security We take appropriate technical and organizational measures to protect your data. However, no method of data transmission is 100% secure.

5. Your Rights and Choices Depending on your location, you may have rights to:

  • Request access to or deletion of your personal data.
  • Withdraw consent for marketing communications.
  • Manage cookie preferences via your browser settings.

To exercise your rights, contact us at [Your Contact Email].

6. Changes to This Policy We may update this Privacy Policy occasionally. The latest version will always be available on our website.

7. Contact Us For any questions about this policy, contact us at: IMPACT Early Years
7 Tollgate Estates, Awbridge, Hampshire, SO51 0HE
admin@impactearlyyears.com
01794 400102